Frequently asked questions
Is Sydney's water safe to drink?
The NSW Government has advised Sydney’s drinking water is compliant with Australian Drinking Water Guidelines and is safe to drink. For NSW Government information on PFAS visit nsw.gov.au/pfas.
WaterNSW supplies untreated water, sometimes described as 'raw water' or 'source water', to Sydney Water and councils around NSW who then treat and supply the water to your tap. The Fish River Water Supply System is an exception. This process of testing and treating the ‘source water’ we supply is rigorous, ensuring that drinking water that comes out of your tap is safe and meets the Australian Drinking Water Guidelines
The thorough scientific process for setting the guidelines helps maintain high quality drinking water for all Australians. Australia has some of the highest quality drinking water compared to anywhere else in the world.
How is the Sydney drinking water catchment monitored?
Sydney’s drinking water catchment is 16,000 square kilometres – about half the size of Belgium.
Water quality monitoring across the catchment follows a targeted, risk-based approach to help ensure the treated water supplied for consumption meets the existing Australian Drinking Water Guidelines. Consistent with the government regulatory frameworks, the approach is based on expert advice from NSW Health and other authorities such as the Environment Protection Authority.
Does WaterNSW test for PFAS?
WaterNSW monitors many water quality parameters over a very large area across the Greater Sydney catchment and dams. This includes extensive water testing and real time monitoring 24/7. Each month thousands of data points are collected and evaluated continually for the management of source water quality.
When testing for PFAS, WaterNSW takes a targeted, risk-based approach, based on based on expert advice from NSW Health and other authorities such as the Environment Protection Authority.
How do you sample and test?
WaterNSW has highly-experienced field staff and expert water quality scientists undertaking sampling and analysis.
Sampling, collection and transport are conducted by highly-skilled professionals with strict protocols in place. Our partner labs have detailed steps that must be followed to ensure accurate analysis of our samples. This is essential to ensure that samples are not contaminated by everyday items that contain PFAS such as outdoor clothing, makeup, and sunscreen. Our monitoring teams are ISO 9001 certified, and all partner laboratories are NATA accredited.
WaterNSW is a highly-regulated organisation and subject to extensive external regulatory oversight. This ensures WaterNSW’s work in this field is meticulous and meets the highest standard. WaterNSW has an extensive water quality monitoring program and is one of the leading agencies when it comes to water quality monitoring in NSW.
All samples are subject to quality control and assurances processes. Should any part of the process not meet these requirements, results are not considered valid and are not reported on our website.
How often are results for PFAS testing in WaterNSW dams published? Where can I read them?
Results are published monthly for the Blue Mountains and Greater Sydney. Results of testing in our regional NSW dams and Fish River Scheme are published quarterly. Water goes through multiple levels of testing and treatment to ensure it is safe and meets the Australian Drinking Water Guidelines before it comes out of your taps.
Has WaterNSW transferred any additional water from Oberon Dam to the Blue Mountains dams?
Yes, transfers commenced 30 September 2024.
WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more