Applications and fees
Find applications, fee information and how to pay online.
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WaterNSW head office
1PSQ, Level 14, 169 Macquarie Street Parramatta, NSW 2150
Contact us:
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E: enquiries@waternsw.com.au
Postal address
WaterNSW
PO Box 398, Parramatta, NSW 2124
Warragamba Dam visitor centre
P: 02 4774 4433
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Please be advised that between 5pm Friday 15 November and 5pm Sunday 17 November, followed by 9am Friday 22 November and 5pm Tuesday 26 November the Customer Portal will be unavailable due to a system upgrade. If you have an application in progress during this time and require immediate assistance, please contact our Customer Service Centre. We apologise for any inconvenience this may cause.
We are making changes to the way you submit applications online. Customers can now apply for a basic landholder rights (BLR) bore through our new Customer Portal.
Over the coming months, you will start to see our existing Water Applications Online (WAO) service replaced by our new Customer Portal. During this transition, you can still use WAO to apply, pay and track the status of some other applications below.
Please be advised that between 8pm Friday 22 November and 5pm Tuesday 26 November the Water Applications Online (WAO) will be unavailable due to a system upgrade. If you have an application in progress during this time and require immediate assistance, please contact our Customer Service Centre. If required, you can submit a paper-based form (found below). We apologise for any inconvenience this may cause.
Use our Water Applications Online service to apply and pay online:
The benefits of applying and paying online include:
Approvals
Basic landholder rights
Water supply work and water use approvals
Please be advised that between 8pm Friday 22 November and 5pm Tuesday 26 November the Water Applications Online (WAO) will be unavailable due to a system upgrade. If you have an application in progress during this time and require immediate assistance, please contact our Customer Service Centre. If required, you can submit a paper-based form (found below). We apologise for any inconvenience this may cause.
Flood work
Other
Licences and dealings
Licensing and dealings under the Water Management Act 2000
Please be advised that between 8pm Friday 22 November and 5pm Tuesday 26 November the Water Applications Online (WAO) will be unavailable due to a system upgrade. If you have an application in progress during this time and require immediate assistance, please contact our Customer Service Centre. If required, you can submit a paper-based form (found below). We apologise for any inconvenience this may cause.
Water access licence changes made through WaterNSW are linked below
Security interests
Driller's licensing and Automatic Mutual Recognition
Please be advised that between 8pm Friday 22 November and 1pm Sunday 24 November the Drillers Portal will be unavailable due to a system upgrade. We apologise for any inconvenience this may cause.
Please use the Drillers Portal to submit a Bore construction report (BCR) directly online.
To register for Automatic Mutual Recognition (AMR) in NSW, please visit the AMR website.
Dewatering
Application processing times
WaterNSW aims to process all applications in a timely manner. Please see the table below for our target standard processing times for approvals and assessments.
APPLICATION TYPE | TARGET PROCESSING TIME | CURRENT PERFORMANCE |
---|---|---|
Licence dealings assignment of shares (7IQ) | 90% within 20 days | 92% |
New access licences | 80% within 40 days | 86% |
Water supply work and use approval | 80% within 60 days | 83% |
Extend an approval | 90% within 20 days | 91% |
Approval for a bore for domestic and stock rights | 90% within 10 days | 97% |
Figures are for the time period of 1 July 2024 – 30 September 2024.
Depending on the application type and complexity, with other agencies involved in the approval, it may take up to 6 months for your application to be determined. You can track the progress of your application and we thank you for your patience and understanding. View our Customer Service Charter.
Approval for a water supply work to take groundwater under a domestic and stock right
Note: If you want to amend an existing approval for a water supply work to take groundwater under a domestic and stock right you need to complete a hard copy application form (PDF, 900.69 KB)
More information:
Extend a water supply work and/or water use approval
Letters to approval holders notifying them about applying to extend an approval are posted by WaterNSW before the expiry date of the approval.
The letter notifying you to apply to extend a water supply work and/or water use approval includes a personal application number for you to use our Water Applications Online service to apply and pay online.
If your notification letter does not include this number you will need to fill in the hard copy application form posted to you with your notification letter
For more information, go to:
WaterNSW charges fees to cover the assessment and processing costs of applications for access licences, water supply work approvals, water use approvals and access licence dealings lodged under the Water Management Act 2000.
These fees are determined by the Independent Pricing and Regulatory Tribunal (IPART). The fees applying from 1 July 2024 to 30 June 2025 are listed in the following tables. These fees will increase annually on 1 July, and until 30 June 2025 those increases will be based on changes in the consumer price index (CPI). Fees are exempt from GST.
Please note: If an application has been accepted by WaterNSW, payment has been processed and a receipt has been issued, application fees will not be refunded.
New water access licences
APPLICATION TYPE | FEE |
---|---|
Zero share | $834.57 |
Controlled allocation | $811.95 |
Specific purpose – NO groundwater assessment required | $846.83 |
Specific purpose – groundwater assessment required | $3,812.67 |
Water access licence dealings
APPLICATION TYPE | FEE |
---|---|
Regulated rivers | $883.28 |
Dealings - unregulated rivers and groundwater (All applications except those considered by the processing agency to be low risk or administrative) - Groundwater assessment required | $5,788.00 |
Dealings - unregulated rivers and groundwater (All applications except those considered by the processing agency to be low risk or administrative) - Groundwater assessment not required | $2,822.15 |
Low risk, unregulated rivers and groundwater - groundwater assessment NOT required This applies to:
| $1,278.83 |
Dealings - administrative This applies to:
| $564.89 |
Water allocation assignments (temporary trade)
APPLICATION TYPE | FEE |
---|---|
Regulated rivers | $58.16 |
Unregulated rivers and groundwater | $58.16 |
Please note: application fee(s) for water trade will NOT be refunded if an allocation assignment application is unsuccessful, withdrawn or incomplete.
Basic landholder right bore applications
APPLICATION TYPE | FEE |
---|---|
New basic landholder right bore - groundwater assessment NOT required | $1,040.66 |
New basic landholder right bore - groundwater assessment required | $1,208.38 |
Groundwater applications
APPLICATION TYPE | FEE |
---|---|
New or amended works and/or use approvals - groundwater assessment required (Except those considered by the processing agency to be low risk or administrative) | $8,206.82 |
New or amended works and/or use approvals - groundwater assessment not required (Expect those considered by the processing agency to be low risk or administrative) | $5,240.96 |
New or amended works and/or use approval - low risk - groundwater assessment required | $5,805.56 |
New or amended works and/or use approval - low risk - groundwater assessment not required | $2,839.71 |
Amended approval - administrative - groundwater assessment required | $3,590.81 |
Amended approval, administrative - groundwater assessment NOT required This applies to:
| $624.95 |
Surface water applications
APPLICATION TYPE | FEE |
---|---|
New or amended works and/or use approvals | $5,240.96 |
New or amended works and/or use approvals - low risk | $2,839.71 |
Amended approval - administrative This applies to:
| $624.95 |
Inactive/active works
APPLICATION TO AMEND AN APPROVAL FOR INACTIVE AND ACTIVE WORKS | FEE |
---|---|
Amended approval - administrative | $624.95 |
Construction dewatering applications
APPLICATION TYPE | FEE |
---|---|
New or amended works approvals - groundwater assessment required | $8,206.82 |
New or amended works and/or use approvals, low risk - groundwater assessment NOT required | $2,839.71 |
Amended approval, administrative - groundwater assessment required | $3,590.81 |
Approval extension applications
APPLICATION TYPE | FEE |
---|---|
Extension lodged on or before expiry date | $601.11 |
Extension lodged after expiry date | $1,110.97 |
Applications not set by IPART
APPLICATION TYPE | FEE |
---|---|
FLOOD WORK | |
Flood work - this fee is inclusive of advertising, if required. | $3,350.00 |
Flood work amend approval – administrative (Flood Engineer review NOT required) | $624.95 |
DRILLERS LICENCE | |
Driller's licence | $437.00 |
Amend a driller's licence – change a licence class | $177.00 |
SOLICITOR'S ENQUIRIES | |
Normal pricing per 20 Lot/DP (up to 10 days) | $187.00 |
Urgent per 20 Lot/DP (within 48 hrs) | $375.00 |
WATER ACT | |
Application for a test bore | $151.00 |
Application for a groundwater licence | $151.00 |
Application to renew a groundwater licence | $151.00 |
Notes for application fees
'New' work approval means any work proposed which is not currently listed on a water approval or is replacing an existing work which is listed on a water approval. *Note that forms are sent directly to these holders.
These fees are determined by the Independent Pricing and Regulatory Tribunal (IPART).
WaterNSW collects the groundwater assessment fee on behalf of the NSW Department of Climate Change, Energy, the Environment and Water (NSW DCCEEW). NSW DCCEEW hydrogeologists are responsible for undertaking the groundwater assessment, when required.
Consent Transactions in relation to Monopoly Services provided by Water Administration Ministerial Corporation (WAMC).
Consent transaction in relation to drillers licences, solicitor enquiries and special meter reads are not stated, as they have not been regulated by IPART and are deemed to be unregulated services.
Impact and rules-based assessments:
Applications generally require a detailed impact assessment. This includes case by case investigation to consider potential local impacts and determine whether those impacts require refusal or consent, or consent subject to conditions.
Depending on the type of transaction, impact assessment can include identifying and addressing impacts on adjoining pumps or bores, Aboriginal heritage sites, native vegetation, threatened species, wetlands, land degradation, salinity, soil compaction, geomorphic instability, hydrology, water logging, acidity, contamination and water quality, in addition to consideration and resolution of any lodged objections. In some cases where significant risks are identified, WaterNSW may require the applicant to commission third-party experts to determine the extent of those risks and how they might be mitigated.
Applications determined by IPART which are identified as ‘low risk’ are processed with a rules-based assessment which does not require the above detailed impact assessment.
Lower fees are charged for transactions which are identified as ‘low risk’.
WAMC charges are determined by IPART under the Independent Pricing and Regulatory Tribunal Act 1992 (IPART Act) and the WAMC determination. The reasons are:
Other fees or charges
Other fees or charges
Include:
WaterNSW acknowledges the traditional custodians of the lands and waters on which we work and pay our respects to all elders past, present and emerging. Learn more