Recording and reporting
Know your recording and reporting requirements.
What's new
Subscribe to receive SMS reminders to record and report
To help you stay on top of your monthly or annual reporting requirements, you can now sign-up to our complimentary SMS reminder service. For more information and to sign-up to receive SMS reminders, please click the subscribe button.
Recording and reporting
Use our online interactive tool to find out what your ongoing recording and reporting requirements are.
To record and report correctly:
- All information needs to be recorded no later than 24 hours after any day during which water is taken using the approved forms below.
- Keep a copy of all records for up to five years and have them available to show an authorised officer from the Natural Resources Access Regulator (NRAR) on request.
- Until your metering rollout date, you must continue to comply with your current recording and reporting requirements, including keeping existing logbooks for five years.
Please be advised that between 10pm Friday 22 November and 1pm Sunday 24 November our online Water Accounting System (iWAS) will be unavailable due to a system upgrade. If you are required to submit your reporting requirements during this time, please use the available online or paper-based forms on this webpage. We apologise for any inconvenience this may cause.
Your requirements
Metered works without telemetry
| Record | Report |
|---|---|
Your usage will be automatically recorded by the LID installed on your meter. | Report your monthly usage no later than the 14th day of the following month, even if it is zero. There are three ways you can report to us: |
Not planning to take water during certain months of the year?
Let us know by completing the No-take notice (PDF, 670.93 KB). Once submitted, you will not need to self-report during the specified period. If you later decide to take water, you will revert to monthly reporting. You can only submit this form once per year.
If you have a metered work without telemetry, you have a monthly reporting requirement. To help you stay on top of your monthly reporting requirements, you can now sign-up to our SMS reminder service here. |
BLR through a licensed work
| Record | Report |
|---|---|
You must let us know if you plan to take water through BLR by completing this online form. You will then need to record your monthly BLR usage using the Recording BLR water take form (PDF, 83.25 KB) even if it is zero. | Report your monthly BLR usage taken through your licensed work (regardless of whether telemetry is installed or not) no later than the 14th day of the following month even if your BLR water take is zero. There are three ways you can report to us: |
Not planning to take BLR during certain months of the year?
Let us know by completing the No-take notice (PDF, 670.93 KB). Once submitted, you will not need to self-report during the specified period. If you later decide to take water, you will revert to monthly reporting. You can only submit this form once per year.
If you take BLR through a licensed work, you have a monthly reporting requirement. To help you stay on top of your monthly reporting requirements, you can now sign-up to our SMS reminder service here. |
Cease to take conditions
| Record | Report |
|---|---|
| If you have a cease to take condition on your licence or work approval, complete the Cease to take conditions do not apply form (PDF, 123.82 KB) each time before you take water. | There is no requirement to report this to us, but you must keep a copy of all records for up to five years and have them available to show NRAR on request. |
All non-metered works
We encourage you to use our online water accounting system (iWAS) to record your non-metered usage, as well as access and manage your water account, anywhere and at any time. Alternatively, you can use our annual online recording and reporting form.
| Record | Report |
|---|---|
Record your water usage using the Monthly recording form (PDF, 105.99 KB) each month even if your water take is zero. You will need to complete a separate sheet for each month of the year. Do you take water for BLR? You must let us know if you plan to take water through BLR using this online form. You will then need to record your monthly BLR usage using the above form above even if your water take is zero. Do you have cease to take conditions? If you have a cease to take condition on your licence or work approval, complete page 4 of the recording form above every time before you take water. There is no requirement to report this to us, but you must keep a copy of all records for up to five years and have them available to show NRAR on request. | Report your licensed and BLR water usage within 28 days of the end of the water year using the our online water accounting system (iWAS). Alternatively, you can use our annual online recording and reporting form. If you are unable to use iWAS or our annual online recording and reporting form, please use our paper-based form Annual recording form (PDF, 171.91 KB) Please note: If your water supply work is used solely to take water for BLR, you do not have any reporting requirements. |
If you have a non-metered work, you have an annual reporting requirement. To help you stay on top of your annual reporting requirements, you can now sign-up to our SMS reminder service here. |
Megalitre converter calculator
When completing your recording and reporting requirements, you will need to use megalitres as the unit of measurement for any quantity entered. To assist you in converting different commonly used units of measurements to megalitres, please use our converter tool below.
Megalitres:
Megalitres:
Megalitres:
Please be advised that between 10pm Friday 22 November and 1pm Sunday 24 November our online Water Accounting System (iWAS) will be unavailable due to a system upgrade. If you are required to submit your reporting requirements during this time, please use the available online or paper-based forms on this webpage. We apologise for any inconvenience this may cause.
Our 24/7 online Water Accounting System (iWAS) allows you to easily access and manage your water account anywhere, anytime. The easiest way to complete your recording requirements is by using iWAS.
Login to use iWAS
- Go to the login page
- Enter your customer number which can be found on your Water Account Statement.
- Enter registration password
- Click the 'Log in' button
You must enter the password used for registration and then create a new password. Your password must contain at least six (6) characters and include numerals and letters for enhanced security.
Don't have an iWAS account? Click here to find information on how to register today!
How to register online
- Go to the registration page on our website
- Enter your customer number which can be found on your Water Account Statement.
- Enter the activation code (customer reference number on your bill)
- Enter the temporary password IWAS00 (zero/zero)
- Enter a valid email
- Read and tick the terms and conditions box
- Click the 'Register' button
- An email will be sent to the registered email requesting validation
For further assistance using iWAS, please refer to our iWAS how-to guide (PDF, 894.7 KB) and our iWAS frequently asked questions (PDF, 110.03 KB).
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