Trade statistics

Meeting the service standards

Statistics

WaterNSW provides a monthly report to show our trade processing performance against the service standards set by the Australian Government.

The standard states that:

  • 90% of interstate allocation trades (excluding South Australia) to be processed within 10 days
  • 90% of interstate allocation trades to and from South Australia to be processed within 20 days
  • 90% of intrastate allocation trades to be processed within 5 days

The information below show WaterNSW’s achievements against these standards.

Year to date

July 2024 - September 2024

ALLOCATION TRADE PROCESSING TIMES# OF TRADES % WITHIN KPI
Interstate trade (excluding SA) 17098.24%
Interstate trade to/from South Australia (SA) 3677.78%

Intrastate trade

1418

98.87%

Monthly

July 2024

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA)     22100%
Interstate trade to/from South Australia (SA)     0100%

Intrastate trade

418

97.37%

August 2024

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA)    27100%
Interstate trade to/from South Australia (SA)   1866.7%

Intrastate trade

290

99.3%

September 2024

Allocation trade processing times# of trades % within KPI
Interstate trade (excluding SA)   9896.9%
Interstate trade to/from South Australia (SA)   13100%

Intrastate trade

353

100%

*NOTE: The Murrumbidgee IVT application process allows for 71T applications to remain queued for processing up to 7 days from the closure of the IVT. This is to allow the fair and equitable processing of trades, in the event more space becomes available, in the days following closure. These applications therefore are not refused or withdrawn for up to 7 days, which is outside the COAG KPI target of 5 working days.

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