Fees and charges

WaterNSW charges to large customers for 1 July 2024 to 30 June 2025 (i.e. Sydney Water Corporation*)

WaterNSW charges to Councils for 2024-25

WaterNSW charges for Greater Sydney for 1 July 2024 to 30 June 2025

Notes for Greater Sydney charges

• Pricing as determined by IPART.
• IPART use the term ‘drought’ as a shorthand for when dam levels fall below 60%.
• IPART use a ‘60/70 trigger’ for moving between non-drought and drought usage prices. That is, drought usage prices will apply 31 days after dam levels fall below 60% and would continue to apply until 31 days after dam levels are above 70%, at which the non-drought usage price would apply.
• Charges are billed quarterly in arrears, payment terms for all invoices is 30 days from the date of issue. For more information on our billing terms and conditions, or if you are having difficulties paying your water bill, please refer to Accounts and billing.

¹The fixed availability charge assumes one large customer in the Greater Sydney catchment area (i.e. Sydney Water Corporation). If the large customer base expands during the 2020-24 determination period, then the fixed availability charge will be levied on each large customer in proportion of their share of total water delivered to large customers in the Greater Sydney catchment area.

²These are indicative charges which assumes the Sydney Desalination Plant (SDP) delivers the maximum amount per month (7,980 MLs) as per clause 3 of the determination. If the volume of water delivered by SDP is less than 7,980 MLs, then the volumetric charge is scaled down in proportion to the actual volume of water deliver by SDP. The actual volume of water delivered by SDP must be notified to WaterNSW by all large customers no later than 5 business days after the end of the relevant month.

³The charges above exclude Shoalhaven transfer costs, which are recovered through an additional volumetric charge determined under clause 3 of the determination document. Shoalhaven transfer costs are determined by reference to the efficient benchmark cost of electricity as determined by IPART.

The benchmark cost of electricity is set and incorporated into the price (if triggered) in accordance with schedule 1, clause 3 of the determination.

The indicative volumetric charges do not apply when:

• Number of days in a month are not equal to 30 or 31
• Number of drought days in a month are not equal to the length of the month

In these cases, the volumetric charge will be recalculated in accordance with clause 3 of the determination.

⁴Drought Response Day means a day that falls within a period which commences on and includes a Trigger Day and ends on and includes the day before the next Cease Day.

Prices for WaterNSW’s Broken Hill Pipeline water services for 1 July 2024 to 30 June 2025

• Pricing as determined by the IPART.
• Charges are billed quarterly in arrears, payment terms for all invoices is 30 days from the date of issue. For more information on our billing terms and conditions, or if you are having difficulties paying your water bill, please refer to Accounts and billing.

WaterNSW Fish River prices for 1 July 2024 to 30 June 2025

Notes for Fish River prices

• Charges for Urban Water Supply Customers in the Fish River Water Supply Scheme are determined by IPART under the Independent Pricing and Regulatory Tribunal Act 1992 (NSW) (IPART Act). This includes Lithgow and Oberon Councils, and WaterNSW. Charges for Raw Water / Rural Supply Customers are determined by IPART under the Water Charge (infrastructure) Rules 2010 (WCIR).
• Fish River connection charge is $1,079.23 for low complexity connections where no tapping band or pressure reducing valve is required, $4,091.93 for medium complexity connections where a taping band is required, and $8,366.24 for high complexity connections where a pressure reducing valve is required. Fish River disconnection charge is $303.83.
• Access is $ per kL per minimum annual quantity and usage is per kL of water used.
• Fish River Minors charges are billed bi-annually in arrears and Fish River Majors charges are billed monthly in arrears. Payment terms for all invoices is 30 days from the date of issue. For more information on our billing terms and conditions, or if you are having difficulties paying your water bill, please refer to Accounts and billing.

Fish River Water Supply Scheme customers – minimum annual quantity (MAQ)

Consistent with the water services order, these services include:

1. the making available of water
2. the making available of WaterNSW's water supply facilities
3. the supplying of water, whether by means of WaterNSW's water supply facilities or otherwise.

• The activity costs associated with the bulk water charges are described in the IPART Final Decision, IPART Draft Decision and accompanying reports. They include: Customer support, Customer Billing, Metering & Compliance, Water delivery and Other Operations, Corrective Maintenance, Routing Maintenance, Asset Management Planning, Insurance, Hydrometric monitoring, Flood Operations, Water Quality Monitoring, Dam Safety Compliance, Environmental Planning & Protection, Dam Safety Compliance Capital Projects pre-1997, Asset Management Planning, Routine Maintenance, Structural and Other Enhancement, Corporate Systems, Office Accommodation Capital Projects, Information Management Projects, Drought Projects, Water Delivery and Other Operations.
• Murray-Darling Basin (MDB) charges, which includes Fish River Raw / Rural Supply Customers are subject to the annual review process carried by IPART (typically around April each year) as per Division 3 of Part 6 of the Water Charge (infrastructure) Rules 2010 (WCIR). This process permits IPART to consider whether or not it is reasonably necessary to make variations to the MDB charges having regard to 1) changes in damned or consumption forecast and 2) price stability. This process also incorporates any annual updates to the MDB charges to account for inflationary adjustments. Please see ipart.nsw.gov.au for information on the annual review process.

WaterNSW Regulated river prices for 1 July 2024 to 30 June 2025

All charges apply from this date until otherwise specified. Entitlement charges are billed per share and usage charges are billed per megalitre extracted.

View the Rural bulk water (regulated) pricing booklet (PDF, 571.48 KB).

Charges where a floodplain harvesting regulation has been made in respect of the relevant water source¹

If the floodplain harvesting regulation is operational as of 30 June 2024, the below charges will take effect and replace the above charges between 1 July 2024 to 30 June 2025.

Floodplain harvesting licences will be billed usage charges only, entitlement charges are not applicable. Floodplain harvesting licences will be billed the minimum annual charge if their annual usage charges (for WAMC usage charges only, excluding the MDBA/BRC usage charges) are less than the minimum annual charge. The MDBA/BRC usage charges apply irrespective of whether the minimum annual charges applies.

The estimated proportion of voluntary telemetry uptake submitted to IPART for FY25 is 0% - 25%, therefore the following charge applies.

WaterNSW Groundwater management prices for 1 July 2024 to 30 June 2025

All charges apply from this date until otherwise specified. Entitlement charges are billed per share and usage charges are billed per megalitre extracted.

View the Groundwater pricing booklet (PDF, 417.71 KB).

Inland/Border Rivers¹

The below charges are relevant for the four water sources listed within Inland/Border Rivers.

The estimated proportion of voluntary telemetry uptake submitted to IPART for FY25 is 0% - 25%, therefore the following charge applies.

Notes for groundwater management prices

• All prices are $ per megalitre of entitlements and megalitre of usage for the fixed and variable charges.
• Charges collected on behalf of WAMC.
• These prices are determined by IPART for WAMC costs.
• Charges are billed quarterly in arrears, payment terms for all invoices are 30 days from the date of issue. For more information on our billing terms and conditions, or if you are having difficulties paying your water bill, please refer to  please refer to Accounts and billing.
• WAMC charges are determined by IPART under the Independent Pricing and Regulatory Tribunal Act 1992 (IPART Act) and the WAMC determination.
• The maximum prices in the IPART Determinations do not include GST. For the avoidance of doubt, where GST is lawfully applied to the maximum prices set out in the IPART determinations, the resulting GST inclusive price is consistent with the determination and in this event, WaterNSW would levy additional price component for GST consistent with the determination during the financial year.

¹IPART have set specific fixed and variable charges in relevant river valleys and groundwater sources that are triggered when the floodplain harvesting regulation is operational. In the event these charges are triggered, they will replace the existing fixed and variable charges.

The Murray-Darling Basin Authority Charges (MDBA) / Border River Commissions (BRC) WAMC pass-through charge is a recovery of NSW Government contribution to MDBA and BRC (fixed and variable) for WAMC. IPART sets the charges to recover the NSW Government’s contribution to funding the MDBA & BRC to undertake activities under the Murray-Darling Basin Agreement and the agreement with the Border Rivers Commission at the amount set by IPART. IPART sets these government charges every four years via a public consultation process. It updates these government charges annually during this period to reflect changes in the consumer price index and changes in demand for WaterNSW’s services. These charges will apply to all water users in NSW’s sections of the Murray-Darling Basin and Border Rivers systems.

These charges will apply to MDBA WAMC customers and BRC WAMC customers as follows:

²MDBA customer means a holder of a Water Licence that authorises the taking of water from:

1. Groundwater from the – Inland and Murrumbidgee valleys.

³BRC customer means a holder of a Water Licence that authorises the taking of water from:

1. Groundwater from the – Macintyre Alluvial Groundwater Source, NSW Border Rivers Upstream Keetah Bridge Alluvial Groundwater Source, NSW Border Rivers Downstream Keetah Bridge Alluvial Groundwater Source and Ottleys Creek Alluvial Groundwater Source.

⁴Please note the minimum annual charge applies in relation to the WAMC charges.

⁵The Annual scheme management charge is levied on all billable licences.

Nil price for Aboriginal Cultural Licences

Despite anything on this webpage, the maximum price for Monopoly Services under the WAMC and WaterNSW Rural Valley Bulk Water Determination in respect of an Aboriginal Cultural Licence is zero. An Aboriginal Cultural Licence means any of the following categories of access licence referred to in schedule 3 of the Water Management Regulation:

(a) regulated river (high security) Aboriginal cultural licence;
(b) unregulated river Aboriginal cultural licence; and
(c) aquifer Aboriginal cultural licence.

WAMC charges are determined by IPART under the IPART Act and the WAMC determination.
The reasons are:

1. Section 11 of the Independent Pricing and Regulatory Tribunal Act 1992 (IPART Act) gives the Independent Pricing and Regulatory Tribunal (IPART) a standing reference to conduct investigations and make reports to the Minister administering the IPART Act on the determination of the pricing for a government monopoly service supplied by a government agency specified in Schedule 1 of the IPART Act.
2. WAMC is listed in Schedule 1 of the IPART Act.
3. The WAMC charges recover the costs of water management and planning activities and services which are declared as government monopoly services under clause 3 of the Independent Pricing and Regulatory Tribunal (Water Services) Order 2004. These involve:
   
   (1) the making available of water;
   (2) the making available of the Corporation’s water supply facilities; or
   (3) the supplying of water, whether by means of the Corporation’s water supply facilities or otherwise, (together, the Monopoly Services).
4. Under section 4(6) of the IPART Act, the Corporation is taken to be the supplier of the services for which fees and charges are payable under Chapter 3 of the Water Management Act 2000 (Water Management Act).
5. In practice, charges for such water resource management activities are made as charges under licences, permits, approvals or authorities granted by:
   (1) the Minister under Chapter 3 of the Water Management Act (in areas of NSW in which proclamations under sections 55A and 88A of the Water Management Act are in force); and
   (2) the Corporation under the Water Act 1912 (Water Act) (in other areas of NSW).

In addition, WAMC charges recover the costs of the supply of services for which fees and charges are payable under Chapter 3 of the Water Management Act. In practice, charges for such water resource management activities are made as charges under licences, permits, approvals or authorities granted by:

1. the Minister under Chapter 3 of the Water Management Act (in areas of NSW in which proclamations under sections 55A and 88A of the Water Management Act are in force); and
2. the Corporation under the Water Act (in other areas of NSW).

The activity costs associated with the WAMC charges are described in the IPART Final Decision, IPART Draft Decision and accompanying reports.

They include:Surface water quantity monitoring, Surface water data management and reporting, Surface water quality monitoring, Surface water algal monitoring, Surface water ecological condition monitoring, Groundwater quantity monitoring, Groundwater quality monitoring, Groundwater data management and reporting, Water take data collection, Water take data management and reporting, Surface water modelling, Groundwater modelling, Water resource accounting, Systems operation and water availability management, Blue-green algae management, Environmental water management, Water plan performance assessment and evaluation, Water plan development, Floodplain management plan, Drainage management plan development, Regional planning and management strategies, Development of water planning and regulatory framework, Cross border and national commitments, Water management works, Regulation systems management, Consents management and licence conversion, Compliance management, Water consents overhead, Water consents transactions, Customer management, Business governance and support, Billing management.

These services are currently delivered by NSW DCCEEW, NRAR and WaterNSW on behalf of WAMC. For more information, please refer to the IPART website.

The maximum annual price that WAMC may charge for the Monopoly Services provided in respect of a water licence, which applies only for WAMC charges, is the sum of:
(a) the higher of:
(1) the minimum annual charge; and
(2) where the licence holder has a meter: the sum of the following (2-part tariff):
(A) an entitlement charge calculated in accordance with the WAMC determination; and
(B) the usage charge calculated in accordance with the WAMC determination;
(3) where the licence holder does not have a meter: the entitlement charge (1-part tariff) calculated in accordance with the WAMC determination; and
(4) where the Licence Holder does not have a Meter and does not have a mechanism for extracting water: the entitlement charge calculated in accordance with clause 3, as though the Licence Holder had a Meter; and
(b) for an MDBA customer, the applicable MDBA entitlement charge and MDBA usage charge for the relevant water source and relevant year; and
(c) for a BRC customer, the applicable BRC entitlement charge and BRC usage charge for the relevant water source and relevant year.

The fee for service charges (consent transaction charges, water take assessment charge, old meter service charge and the new metering charge (new meter service charge, scheme management charge, telemetry non/telemetry charge, and exit fee, and ancillary charges) are levied in addition to the fixed and variable charges (and the MAC) contained in this webpage are not used to calculate the MAC threshold.

Metering service charges for 1 July 2024 to 30 June 2025

The metering service charge (MSC) is calculated and invoiced annually in arrears. You will receive a separate WaterNSW invoice for your metering charges as they are calculated based on your work approval while your entitlement/usage charge is based on your water access licence.

Call our Customer Service Centre on 1300 662 077, if you have a concern regarding the accuracy of the meter. If you elect to have your meter tested, a deposit of $2,061.18 is payable and payment is required prior to testing. If the meter is found to be inaccurate, your deposit will be refunded in full. However, if the meter is found to be within accuracy standards then the total meter accuracy testing charge will be invoiced.

Note, the meter laboratory verification charge at request of customer is $8,153.87 and $5,449.03 for meter in-situ validation charge – where a meter is relocated or disturbed. The meter reset fee after suspension of maintenance for a year or more is $302.10 plus cost of parts.

Annual government-owned meter service charge – non-urban metering reform

The below table represents the government-owned MSC once a government-owned meter becomes compliant under the NSW Government’s non-urban metering reform. The list of rollout dates is available here.

Non-telemetered privately-owned meters

Telemetered or agency read government-owned meters

The below table represents current government-owned MSC. Once a government-owned meter becomes compliant under the NSW Government’s non-urban metering reform, the annual government-owned MSC comes into effect based on the compliance date associated with the meter.

Non-telemetered government-owned meters with customer reading and reporting

The below table represents current government-owned MSC. Once a government-owned meter becomes compliant under the NSW Government’s non-urban metering reform, the annual government-owned MSC comes into effect based on the compliance date associated with the meter.

Notes for metering service charges

Metering charges are calculated annually in arrears.

The MSC will be triggered as follows:

1. New Government Meter Charge Trigger Day means, in respect of a government-owned meter, the later of:
   1. the day the meter becomes compliant with the metering requirements; and
   2. if there is a date specified in clause 230 of the Water Management Regulation from which a temporary exemption from the mandatory metering equipment condition would cease to have effect in respect of the meter, that date.
2. There will be a pro rata between the existing and new MSC as follows:
   1. for a government-owned meter installed in respect of a licence holder, on and from the New Government Meter charge Trigger Day, the charges set out in the current government-owned table will cease to apply and the charges in the annual meter service charges table and the telemetry and non-telemetry service charge table will instead apply; and
   2. for a privately-owned meter installed in respect of a licence holder, on and from the New Private Meter Charge Trigger Day, unless the meter is not subject to the metering requirements, will be charged the telemetry and non-telemetry charges.
3. If customers move from government-owned meter to privately-owned meter, the government meter charges and privately-owned meter charges will be pro rated as follows:
   1. different annual charges apply to government-owned meters and privately-owned meters. Where a licence holder switches from a government-owned meter to a privately-owned meter (or vice versa), the annual charges that will be applicable will be pro-rated based on the proportion of days in the financial year that the licence holder used a:
      1. government-owned meter as against the number of days in the financial year; and
      2. privately-owned meter as against the number of days in the financial year.
4. The telemetry and non-telemetry charges apply based on overall voluntary telemetry uptake to both privately-owned meters and government-owned meters (the telemetry service charge will apply to government-owned meters, if all government-owned meters are telemetry). The telemetry/non-telemetry charges apply as follows:
   1. for a government-owned meter installed in respect of a licence holder, on and from the New Government Meter Charge Trigger Day, the:
      1. meter service charge in the government-owned table will cease to apply in respect of that government-owned meter; and
      2. charges in the annual government-owned table will instead apply in respect of that government-owned meter.
   2. for a privately-owned meter installed in respect of a licence holder, on and from the New Private Meter Charge Trigger Day, unless the meter is not subject to the metering requirements, the:
      1. reading / assessment charge will cease to apply in respect of that privately-owned meter; and
      2. the annual telemetry and non-telemetry charges will instead apply in respect of that privately-owned meter.
5. The trigger for these new charges are as follows:
   1. new Government Meter Charge Trigger Day means, in respect of a government-owned meter, the later of:
      1. the day the meter becomes compliant with the metering requirements; and
      2. if there is a date specified in clause 230 of the Water Management Regulation from which a temporary exemption from the mandatory metering equipment condition would cease to have effect in respect of the meter, that date.
   2. new Private Meter Charge Trigger Day means, in respect of a privately-owned meter, the date specified in clause 230 of the Water Management Regulation from which a temporary exemption from the mandatory metering equipment condition would cease to have effect in respect of the meter.

WaterNSW Unregulated river management prices for 1 July 2024 to 30 June 2025

All charges apply from this date until otherwise specified. Entitlement charges are billed per share and usage charges are billed per megalitre extracted.

View the Unregulated river pricing booklet (PDF, 385.4 KB).

Charges where a floodplain harvesting regulation has been made in respect of the relevant water source¹

If the floodplain harvesting regulation is operational as of 30 June 2024, the below charges will take effect and replace the above charges between 1 July 2024 to 30 June 2025.

Floodplain harvesting licences will be billed usage charges only, entitlement charges are not applicable. Floodplain harvesting licences will be billed the minimum annual charge if their annual usage charges (for WAMC usage charges only, excluding the MDBA/BRC usage charges) are less than the minimum annual charge. The MDBA/BRC usage charges apply irrespective of whether the minimum annual charges applies.

The estimated proportion of voluntary telemetry uptake submitted to IPART for FY25 is 0% - 25%, therefore the following charge applies.

Notes for unregulated river management prices

• All prices are $ per megalitre of entitlements and megalitre of usage for the fixed and variable charges.
• Charges collected on behalf of WAMC.
• These prices are determined by IPART for WAMC costs.
• WaterNSW licences in South Coast unregulated rivers attract an additional entitlement charge of $0.48 per ML.
• Charges are billed quarterly in arrears, payment terms for all invoices are 30 days from the date of issue. For more information on our billing terms and conditions, or if you are having difficulties paying your water bill, please refer to  please refer to Accounts and billing.
• WAMC charges are determined by IPART under the Independent Pricing and Regulatory Tribunal Act 1992 (IPART Act) and the WAMC determination.
• The maximum prices in the IPART Determinations do not include GST. For the avoidance of doubt, where GST is lawfully applied to the maximum prices set out in the IPART determinations, the resulting GST inclusive price is consistent with the determination and in this event, WaterNSW would levy additional price component for GST consistent with the determination during the financial year.

¹IPART have set specific fixed and variable charges in relevant river valleys and groundwater sources that are triggered when the floodplain harvesting regulation is operational. In the event these charges are triggered, they will replace the existing fixed and variable (1-part and 2-part tariff) charges.

The Murray-Darling Basin Authority Charges (MDBA) / Border River Commissions (BRC) WAMC pass-through charge is a recovery of NSW Government contribution to MDBA and BRC (fixed and variable) for WAMC. IPART sets the charges to recover the NSW Government’s contribution to funding the MDBA & BRC to undertake activities under the Murray-Darling Basin Agreement and the agreement with the Border Rivers Commission at the amount set by IPART. IPART sets these government charges every four years via a public consultation process. It updates these government charges annually during this period to reflect changes in the consumer price index and changes in demand for WaterNSW’s services. These charges will apply to all water users in NSW’s sections of the Murray-Darling Basin and Border Rivers systems.

These charges will apply to MDBA WAMC customers and BRC WAMC customers as follows:

²MDBA customer means a holder of a Water Licence that authorises the taking of water from:

1. Unregulated Rivers in the – Border, Gwydir, Namoi, Peel, Lachlan, Macquarie, Far West, Murray and Murrumbidgee valleys

³BRC customer means a holder of a Water Licence that authorises the taking of water from:

1. Unregulated Rivers in the – Far West valley

⁴Please note the minimum annual charge applies in relation to the WAMC charges.

⁵The Annual scheme management charge is levied on all billable licences including floodplain harvesting licences.

Nil price for Aboriginal Cultural Licences

Despite anything on this webpage, the maximum price for Monopoly Services under the WAMC and WaterNSW Rural Valley Bulk Water Determination in respect of an Aboriginal Cultural Licence is zero. An Aboriginal Cultural Licence means any of the following categories of access licence referred to in schedule 3 of the Water Management Regulation:

(a) regulated river (high security) Aboriginal cultural licence;
(b) unregulated river Aboriginal cultural licence; and
(c) aquifer Aboriginal cultural licence.

WAMC charges are determined by IPART under the IPART Act and the WAMC determination.
The reasons are:

1. Section 11 of the Independent Pricing and Regulatory Tribunal Act 1992 (IPART Act) gives the Independent Pricing and Regulatory Tribunal (IPART) a standing reference to conduct investigations and make reports to the Minister administering the IPART Act on the determination of the pricing for a government monopoly service supplied by a government agency specified in Schedule 1 of the IPART Act.
2. WAMC is listed in Schedule 1 of the IPART Act.
3. The WAMC charges recover the costs of water management and planning activities and services which are declared as government monopoly services under clause 3 of the Independent Pricing and Regulatory Tribunal (Water Services) Order 2004. These involve:
   
   (1) the making available of water;
   (2) the making available of the Corporation’s water supply facilities; or
   (3) the supplying of water, whether by means of the Corporation’s water supply facilities or otherwise, (together, the Monopoly Services).
4. Under section 4(6) of the IPART Act, the Corporation is taken to be the supplier of the services for which fees and charges are payable under Chapter 3 of the Water Management Act 2000 (Water Management Act).
5. In practice, charges for such water resource management activities are made as charges under licences, permits, approvals or authorities granted by:
   (1) the Minister under Chapter 3 of the Water Management Act (in areas of NSW in which proclamations under sections 55A and 88A of the Water Management Act are in force); and
   (2) the Corporation under the Water Act 1912 (Water Act) (in other areas of NSW).

In addition, WAMC charges recover the costs of the supply of services for which fees and charges are payable under Chapter 3 of the Water Management Act. In practice, charges for such water resource management activities are made as charges under licences, permits, approvals or authorities granted by:

1. the Minister under Chapter 3 of the Water Management Act (in areas of NSW in which proclamations under sections 55A and 88A of the Water Management Act are in force); and
2. the Corporation under the Water Act (in other areas of NSW).

The activity costs associated with the WAMC charges are described in the IPART Final Decision, IPART Draft Decision and accompanying reports.

They include: Surface water quantity monitoring, Surface water data management and reporting, Surface water quality monitoring, Surface water algal monitoring, Surface water ecological condition monitoring, Groundwater quantity monitoring, Groundwater quality monitoring, Groundwater data management and reporting, Water take data collection, Water take data management and reporting, Surface water modelling, Groundwater modelling, Water resource accounting, Systems operation and water availability management, Blue-green algae management, Environmental water management, Water plan performance assessment and evaluation, Water plan development, Floodplain management plan, Drainage management plan development, Regional planning and management strategies, Development of water planning and regulatory framework, Cross border and national commitments, Water management works, Regulation systems management, Consents management and licence conversion, Compliance management, Water consents overhead, Water consents transactions, Customer management, Business governance and support, Billing management.

These services are currently delivered by NSW DCCEEW, NRAR and WaterNSW on behalf of WAMC. For more information, please refer to the IPART website.

The maximum annual price that WAMC may charge for the Monopoly Services provided in respect of a water licence, which applies only for WAMC charges, is the sum of:

(a) the higher of:
(1) the minimum annual charge; and
(2) where the licence holder has a meter: the sum of the following (2-part tariff):
(A) an entitlement charge calculated in accordance with the WAMC determination; and
(B) the usage charge calculated in accordance with the WAMC determination;
(3) where the licence holder does not have a meter: the entitlement charge (1-part tariff) calculated in accordance with the WAMC determination; and
(4) where the Licence Holder does not have a Meter and does not have a mechanism for extracting water: the entitlement charge calculated in accordance with clause 3, as though the Licence Holder had a Meter; and
(b) for an MDBA customer, the applicable MDBA entitlement charge and MDBA usage charge for the relevant water source and relevant year; and
(c) for a BRC customer, the applicable BRC entitlement charge and BRC usage charge for the relevant water source and relevant year.

The fee for service charges (consent transaction charges, water take assessment charge, old meter service charge and the new metering charge (new meter service charge, scheme management charge, telemetry non/telemetry charge, and exit fee, and ancillary charges) are levied in addition to the fixed and variable charges (and the MAC) contained in this webpage are not used to calculate the MAC threshold.

Metering service charges for 1 July 2024 to 30 June 2025

The metering service charge (MSC) is calculated and invoiced annually in arrears. You will receive a separate WaterNSW invoice for your metering charges as they are calculated based on your work approval while your entitlement/usage charge is based on your water access licence.

Call our Customer Service Centre on 1300 662 077, if you have a concern regarding the accuracy of the meter. If you elect to have your meter tested, a deposit of $2,061.18 is payable and payment is required prior to testing. If the meter is found to be inaccurate, your deposit will be refunded in full. However, if the meter is found to be within accuracy standards then the total meter accuracy testing charge will be invoiced.

Note, the meter laboratory verification charge at request of customer is $8,153.87 and $5,449.03 for meter in-situ validation charge – where a meter is relocated or disturbed. The meter reset fee after suspension of maintenance for a year or more is $302.10 plus cost of parts.

Annual government-owned meter service charges – non-urban metering reform

The below table represents the government-owned MSC once a government-owned meter becomes compliant under the NSW Government’s non-urban metering reform. The list of rollout dates are available here.

Non-telemetered privately-owned meters

Telemetered government-owned meters

The below table represents current government-owned MSC. Once a government-owned meter becomes compliant under the NSW Government’s non-urban metering reform, the annual government-owned MSC comes into effect based on the compliance date associated with the meter.

Non-telemetered government-owned meters with customer reading and reporting

The below table represents current government-owned MSC. Once a government-owned meter becomes compliant under the NSW Government’s non-urban metering reform, the annual government-owned MSC comes into effect based on the compliance date associated with the meter.

Notes for metering service charges

Metering charges are calculated annually in arrears.

The MSC will be triggered as follows:

1. New Government Meter Charge Trigger Day means, in respect of a government-owned meter, the later of:
   1. the day the meter becomes compliant with the metering requirements; and
   2. if there is a date specified in clause 230 of the Water Management Regulation from which a temporary exemption from the mandatory metering equipment condition would cease to have effect in respect of the meter, that date.
2. There will be a pro rata between the existing and new MSC as follow:
   1. for a government-owned meter installed in respect of a licence holder, on and from the New Government Meter charge Trigger Day, the charges set out in the current government-owned table will cease to apply and the charges in the annual meter service charges table and the telemetry and non-telemetry service charge table will instead apply; and
   2. for a privately-owned meter installed in respect of a licence holder, on and from the New Private Meter Charge Trigger Day, unless the meter is not subject to the metering requirements, will be charged the telemetry and non-telemetry charges.
3. If customers move from government-owned meter to privately-owned meter, the government meter charges and privately-owned meter charges will be pro rated as follows:
   1. different annual charges apply to government-owned meters and privately-owned meters. Where a licence holder switches from a government-owned meter to a privately-owned meter (or vice versa), the annual charges that will be applicable will be pro-rated based on the proportion of days in the financial year that the licence holder used a:
      1. government-owned meter as against the number of days in the financial year; and
      2. privately-owned meter as against the number of days in the financial year.
4. The telemetry and non-telemetry charges apply based on overall voluntary telemetry uptake to both privately-owned meters and government-owned meters (the telemetry service charge will apply to government-owned meters, if all government-owned meter s are telemetry). The telemetry/non-telemetry charges apply as follows:
   1. for a government-owned meter installed in respect of a licence holder, on and from the New Government Meter Charge Trigger Day, the:
      1. meter service charge in the government-owned table will cease to apply in respect of that government-owned meter; and
      2. charges in the annual government-owned table will instead apply in respect of that government-owned meter.
   2. for a privately-owned meter installed in respect of a licence holder, on and from the New Private Meter Charge Trigger Day, unless the meter is not subject to the metering requirements, the:
      1. reading / assessment charge will cease to apply in respect of that privately-owned meter; and
      2. the annual telemetry and non-telemetry charges will instead apply in respect of that privately-owned meter.
5. The trigger for these new charges are as follows:
   1. new Government Meter Charge Trigger Day means, in respect of a government-owned meter, the later of:
      1. the day the meter becomes compliant with the metering requirements; and
      2. if there is a date specified in clause 230 of the Water Management Regulation from which a temporary exemption from the mandatory metering equipment condition would cease to have effect in respect of the meter, that date.
   2. new Private Meter Charge Trigger Day means, in respect of a privately-owned meter, the date specified in clause 230 of the Water Management Regulation from which a temporary exemption from the mandatory metering equipment condition would cease to have effect in respect of the meter.

Telemetry and non-telemetry service charge for 1 July 2024 to 30 June 2025

The telemetry and non-telemetry service charge applies to both government-owned and privately-owned meters.

The estimated proportion of voluntary telemetry uptake submitted to IPART for FY25 is 0% - 25%, therefore the following charge applies.

The NSW Government will provide a rebate of $975.00 to all privately-owned meters when a working telemetry device is installed. This will offset the telemetry service charge until the rebate is exhausted.

This rebate will only apply where you have installed or ordered your local intelligence device (LID) prior to 01 July 2024. Your annual telemetry service charge listed above will be automatically credited on your WaterNSW bill each year until you reach the total rebate amount of $975.00 – just over four years. Please note this rebate will not be applied where a local intelligence device (LID) has not been installed or ordered by 30 June 2024.

• The rebate is not available to water users with a government-owned meter.
• For more information on metering and the telemetry rebate, visit Non-urban metering.

Application fees for water access licences, dealings and approvals

Notes for application fees

• These fees are determined by IPART.
• WaterNSW collects the groundwater assessment fee on behalf of the NSW Department of Climate Change, Energy, the Environment and Water (NSW DCCEEW). NSW DCCEEW hydrogeologists are responsible for undertaking the groundwater assessment, when required.
• WaterNSW charges fees to cover the assessment and processing costs of applications for access licences, water supply work approvals, water use approvals and access licence dealings lodged under the Water Management Act 2000 (Water Management Act).
• These fees will increase annually, based on changes in the consumer price index. Fees are exempt from GST.
  A ‘new’ work approval means any work proposed which is not currently listed on a water approval or is replacing an existing work which is listed on a water approval.
• Consent transactions in relation to Monopoly Services provided by WAMC.
• Consent transactions in relation to drillers licences, floodwork approvals, and solicitor enquiries and special meter reads are not disclosed, as they have not been regulated by IPART and are deemed to be unregulated services.

Impact and rules-based assessments:

• Applications generally require a detailed impact assessment. This includes case by case investigation to consider potential local impacts and determine whether those impacts require refusal or consent, or consent subject to conditions.
• Depending on the type of transaction, impact assessment can include identifying and addressing impacts on adjoining pumps or bores, Aboriginal heritage sites, native vegetation, threatened species, wetlands, land degradation, salinity, soil compaction, geomorphic instability, hydrology, water logging, acidity, contamination and water quality, in addition to consideration and resolution of any lodged objections. In some cases where significant risks are identified, WaterNSW may require the applicant to commission third-party experts to determine the extent of those risks and how they might be mitigated.
• Applications determined by IPART which are identified as ‘low risk’ are processed with a rules-based assessment which does not require the above detailed impact assessment.
• Lower fees are charged for transactions which are identified as ‘low risk’.

WAMC charges are determined by IPART under the IPART Act and the WAMC determination. The reasons are:

1. Section 11 of the IPART Act gives IPART a standing reference to conduct investigations and make reports to the Minister administering the IPART Act on the determination of the pricing for a government monopoly service supplied by a government agency specified in Schedule 1 of the IPART Act.
2. The Water Administration Ministerial Corporation (Corporation) is listed in Schedule 1 of the IPART Act.
3. The services which are declared as government monopoly services under clause 3 of the Independent Pricing and Regulatory Tribunal (Water Services) Order 2004 are services supplied by the Corporation which involve:
   1. the making available of water;
   2. the making available of the Corporation’s water supply facilities; or
   3. the supplying of water, whether by means of the Corporation’s water supply facilities or otherwise, (together, the  Monopoly Services).
4. Under section 4(6) of the IPART Act, the Corporation is taken to be the supplier of the services for which fees and  charges are payable under Chapter 3 of the Water Management Act.
5. In practice, charges for such water resource management activities are made as charges under licences, permits,  approvals or authorities granted by:
   1. the Minister under Chapter 3 of the Water Management Act (in areas of NSW in which proclamations under  sections 55A and 88A of the Water Management Act are in force); and
   2. the Corporation under the Water Act (in other areas of NSW).
6. Accordingly, in determining maximum prices for the Monopoly Services, IPART has determined maximum prices  payable for these services under various licences, permits, approvals or authorities granted under the Water Management Act and the Water Act.